Returns Information

All our unworn footwear can be returned to ourselves within 7 days of receipt. We require a copy of our invoice which was Emailed on your order confirmation with the return. Buying multiple sizes and styles to select the most suitable is not free of charge. Admin fee of £3.00 per pair will be charged when this happens.

Exchanges and refund

Your item can be returned for an exchange anytime within 7 days of the original receipt. Late returns may incur extra charges. We have no issues with exchanging styles or colours either. Refunds are processed upon receipt within 48 hours.

Faulty Items

Every item is checked thoroughly before dispatch. In the rare event an item has been delivered to you with a fault, you must notify us within 2 working days of receipt.

Returns Address

Mega Footwear, Returns Department, 3 Ambler Way, Queensbury, Bradford BD13 2NU

We suggest using your local Post Office to return your item. All original packaging must be returned along with all inserts, box not to be taped up or written on. Any missing packaging will be charged accordingly.